How does it Work?
There are three ways to make a holiday home booking:
Current vacancies
Holiday homes are available to be booked 6 months in advance of a tenancy using the current vacancy search.
Some homes are only available for whole weeks (Saturday to Saturday). The rest are available to book on a per night basis. All homes can be booked 6 months prior to tenancy. Bookings can be for up to 4 weeks.
The ballot
Ballots are run over the school holiday periods. A ballot is one way to allocate homes in high demand periods. A ballot is run at approximately 2 months prior to a period that is allocated to be included in the ballot. See the Ballot schedule for future ballot dates.
Ballots may be entered by completing a ballot form or completing a ballot request online. The ballot is drawn and you will be notified of your success or failure shortly after. If successful you will have to confirm that you want the booking within the time specified on the confirmation e-mail / letter or you will forfeit the booking.
You can either pay by credit card or Internet banking via POLi at the time of confirmation, or ask for an invoice to be sent to you. The invoice will contain a last payment date. Please ensure that payment is made before this date as bookings that are unpaid will be released back into the system and will be available for others to book.
Methods of Payment
You can pay for your holiday in the following ways:
- Credit card - (Mastercard and Visa only) - online or over the phone
- POLi - Internet Banking
- Billpay - take your invoice to your nearest Post Shop and pay over the counter. This option is NOT available for online bookings.
Tenancy Terms and Conditions
Marram holiday “homes” are available to Contributors and Lifetimers of the Marram community on the terms and conditions as set out below. For the purpose of these terms and conditions, Marram Community Trust is referred to as “Marram” throughout and “you” refers to the person who is a Contributor or Lifetimer of the Marram community and who has booked and paid for the usage of a Marram Holiday “home”.
- The homes are suitable for four people and six adults is generally the accepted maximum (the “occupiers”), except where otherwise stated at the time of booking and in the tenancy confirmation papers.
- You must be resident in the home throughout the term of the occupancy.
- Homes must not be sub-let to any other person(s). If this occurs, Marram reserves the right to charge you a fine of up to $5,000.00 for breach of contract.
- The erection of tents and/or parking of caravans are not permitted on any of the ‘homes’ sites.
- The home’s premises must be left in a clean and tidy condition. Marram reserves the right to charge you for the cost of cleaning a home left in an untidy or unclean state.
- Children must be under supervision at all times on Marram property.
- Parties and large gatherings are not permitted under any circumstances.
- Marram accepts no responsibility for personal injury/death to any person occupying/visiting the home.
- Marram takes no responsibility for your vehicle and/or the personal effects or those of visitors during the period of tenancy and not covered by Marram’s insurance policy.
- Marram reserves the right to charge you or your visitors for any wilful and preventable damage to the home, its property or equipment during your tenancy.
- You are responsible for any occupier’s or visitor’s property during the term of occupancy - Marram does not assume any responsibility for loss or damage to occupier’s or visitor’s property that falls outside its insurance policy.
- Marram or its nominated representative reserves the right to visit the home at any reasonable time to confirm that the home is being used as detailed in these conditions.
- Marram or its nominated representative reserves the right to evict any person(s) whom it believes are not entitled to use the homes or any person(s), including you, who is(are) breaching the conditions of use of the homes.
- Disrespect shown to any Marram nominated representatives is not tolerated. This may result in you being banned from future use of Marram homes.
- Marram is under no obligation to provide alternative accommodation in the result of the home being untenable due to unforeseen circumstances.
- In the event of a double booking, Marram will do its best to ensure that both parties are placed in Marram accommodation. If this is not possible, Marram reserves the right to offer a home at another available date.
- In the event of an unforeseen requirement to make repairs during your tenancy, Marram will do its best to ensure that you are placed in an alternative Marram home. If this is not possible, Marram reserves the right to offer a home at another date.
- Cancellation fees apply.
Arrival/Departure
Check in time is 2 pm. and check out time is 11am. If you have booked a cleaner, check out time is 10 am. These times must be adhered to.
Animals
No animals are allowed on the holiday home premises or inside the holiday home with the exception of designated Pet Friendly holiday homes with their appropriate terms and conditions. Marram reserves the right to evict any person(s) who breach(s) this condition.
Smoking
All homes are non-smoking (please be considerate when smoking outside). Marram reserves the right to evict any person(s) who breach this condition.
Please consider:
- Water is a precious resource especially in our ‘off the beaten track’ and beach homes and during peak summer. Please conserve water.
- Your neighbours.
- That only one parking space is provided per holiday home.
- Replacing any broken items before you leave, e.g. glasses/plates etc.
Indemnity
You undertake to indemnify Marram Community Trust against all actions, proceedings, damages, insurance excesses, additional insurance premiums, costs, claims, demands, payments, losses and expenses (including legal expenses) that it pays, suffers, incurs or sustains as a result of your tenancy or your breach of any of these terms and conditions.
Insurance
• You shall not do anything to render Marram's insurance void or voidable.
• You accept that any insurer for Marram may claim against you such amounts required to reimburse the insurer for any actual payment made as a result of your breach of these terms and conditions, as well as any associated excess and other cost it incurs pursuing the claim.
Validity and Severance
Should any clause or part thereof under these terms and conditions be declared void or invalid for any reason, such invalidity shall not affect the validity of the remaining clauses or remaining part thereof, which will remain in full force.
Please note
The above terms and conditions came into effect on 12 December 2008 replacing previous terms and conditions.
Pet Friendly Units - Changes to normal tenancy rules are:
- Cleaning the unit will need to adhere to strict criteria.
- The tenant will be required to remove all animal by-products from the property.