Marram - News

News

Index to News

Join a Friend and WIN...

...an Awesome GPS Navman and a week's holiday in any of our Holiday Homes. All you have to do is sign up a friend and you both go into the draw. But be quick, entries close this Sunday - 31 July.

Use the Direct Debit Joining Form if you pay by Direct Debit

Use the Payroll Joining Form if you pay by Payroll

26 July 2010

3 for 2 Extended.!!!

With sooo... many members taking up our 3 for 2 offer that is currently on, we have decided to extend it until the end of August. So let's beat those Winter Blues, Login and check out our current vacancies today.

20 July 2010

Holiday Home Cleaning..

If you do not hire a cleaner, you are expected to thoroughly clean the home and show consideration for the next holiday makers who arrive after you.

Please remember to vacuum, mop floors, wipe tables and bench tops, scrub toilets, handbasins and showers, tidy the beds and put out rubbish on collection days.

Any problems with your Holiday Home, please contact the House Person listed on your confirmation papers.

The Marram Team

13 July 2010

NEED HELP?

Having difficulties making a booking?

Refer to the 'VIEW HELP RELATED TO THIS PAGE' which is located on the top right hand corner of your screen. You will be taken to another page which will give you comprehensive step by step instructions to help you.

07 July 2010

Arrival & Departures...

This is a quick reminder to all members who have booked Holidays. Check in times must not be before 2pm, Check out time must not be after 11am. This is so the cleaner/house person has enough time to clean/check the unit before the new tenants arrive.

Please be courteous to other members.

Thank You

Team Marram.

02 July 2010

Have your say..!!

We are currently looking to acquire new Holiday Homes. So we thought we would ask you to help us out. Please login to your profile, complete the mini survey and advise us on where you would like your next Holiday Home location to be.

25 June 2010

September Ballot.!!

has been run.... All Winners from this Ballot will have 7 days to confirm your booking. All other homes that were not allocated in the ballot are now available to be booked.

22 June 2010

Congratulations..!!!!!!!

to Murray Crombie for reaching his 10th Anniversary. Murray has been an integral part of Marram's Customer Service Team over the past 10 years.

Thank you Murray, for all your time and effort in helping Marram be a great organisation for both staff and all it's members.

Well Done!!!!

17 June 2010

Claims...!!!

Have you made a claim recently? If not the Customer Service Team is waiting for you, so how about gathering up all your Healthcare receipts and sending them in to make the most of your Marram entitlements. All claims are currently being paid out within 10 working days of receipt.

Get them in TODAY ..!!!

08 June 2010

Winter Outlook.!!

is now available Online..

Check out our new Board Members, a Future Investment and Online Updates.

Click Winter Outlook to view.

02/06/2010

Marram and the Budget...

Will it affect you?

No! Marram Community Trust has no intention of increasing your weekly contributions or holiday home pricing, as a result of the increase in GST. How good is that?

26 May 2010

HUGE DISCOUNTS

Check out our holiday promotions. Heaps of holiday locations have been hugely discounted: some homes are available for as little as $85 per week. Click on Holiday Promotions below, you may find you can have that much deserved holiday at an affordable price.

18 May 2010

Administration...

Please do not reply to system generated emails, as these mailboxes are not monitored. If you have any queries, please email Enquiries@marram.co.nz or phone our Customer Service Team on 04 801 2920.

Your healthcare claim can be checked by:

Logging in
Click on MY MARRAM
Select MY CLAIMS on the left hand panel.

12 May 2010

Volunteers!!!!

The Marram Team and all its Members would like to give a Big THANK YOU to all our House Volunteer's for all the time and effort they put in to making our Holiday Homes a wonderful place to stay.

10 May 2010

Search by Attraction...

When searching for your preferred holiday location, you are now able to search by ATTRACTION. Each location has a "Things to do" tab which will provide information on popular Attractions, Activities and upcoming Events in the area.

Log In and Check it out Today. To find out more, click the 'View help about this page' link on the Current Vacancies screen.

27 April 2010

Exciting Marram News!

We have activated our changes in Marram Online, which include:

All Holiday Homes can be booked up to six months in advance;
Book single, multiple night or weekly stays and pay no more than the weekly rate; Does not apply to bookings prior to 16 April 2010.
Christmas, Easter and School Holiday periods are balloted and cannot be booked. These periods have been reserved for the ballot.

If you have any questions, refer to:

Our extensive list of FAQ's;
Click 'View Help related to this page' which provides full details relating to the page you require help with.

22 April 2010

Live event feed update

The live feed of events in our new Things to Do page for each Location is now functioning again. The event feed is now being taken from Eventfinder.co.nz. Read the Help on the Things to do page to find out about the limitations of this feed.

10 March 2010

Original Receipts...

When making a Healthcare Claim please submit the Original receipt only. Any photocopies or receipts not detailing the correct information will be declined.

23 February 2010

Booking Amendments...

Cancellation fees will be applied if you need to amend location or dates for your Holiday Home booking. There will be a 48 hour grace period for accidental incorrect bookings to be amended. Please double check all booking confirmation papers to make sure they are correct.

03 February 2010

Updating Personal Details..

If you have moved house, have a new phone number or changed email addresses. You can keep your personal details up to date by logging into Marram Online, selecting MY MARRAM, then edit where necessary. This will enable us to keep accurate membership details.

29 January 2010

Forgotten Passwords???

Have you registered for Marram Online and forgotten your password?? You can fix this by going to the Login page and click on "I've forgotten my password". Enter your registered email address and your password will be sent to you. If you have any further problems contact our Customer Service team for a password reset on 04 801 2920 or Email enquiries@marram.co.nz

26 January 2010

Healthcare claims...

Please remember to refer to the Checklist on the claim forms. For payment to be considered, we need:

A signed claim form
A bank account number
Dependants to be listed
Receipts no older than 12 months
Receipts showing full payment

This will greatly help prompt processing.

19 January 2010

Optical Benefit...

Change of vision is no longer required for claiming the Optical Benefit. If you have had an Optometrist Consultation or purchased new Frames/Lenses/Contacts you could be entitled to a $250 maximum reimbursement over a two year period. Visit the Healthcare Benefit page for more information.

11 January 2010

Holiday Home Bookings...

When making a Holiday Home booking Online can all members please double check your dates that you are booking, before confirming and making payment. This will ensure that administration time and cancellation fees are kept to a minimum.

26 November 2009

Cancellation Fees....

have been reviewed and are effective immediately.

3 weeks or more - 20% 2 - 3 weeks - 30%
1 - 2 weeks - 40% Less than 1 week - 50%

The notice period given before the commencement date of your booking will determine the percentage deduction amount. No refund will apply after the commencement of your stay. For short stays and single night bookings the fee is the cost of the first night’s booking. For all other bookings the fee varies in accordance with the notice period as detailed.

19 November 2009

House Keeping..

Forms can be downloaded from this site. Click Forms and Downloads at the bottom of this page.

FAQ's - Frequently Asked Questions contains valuable information that may answer your queries. Click the FAQ tab below.

Need Help booking a holiday? refer to the View help related to this page.

Have you checked out our Healthcare Matters? Log in and then click Take Care of Your Health, then click Healthcare Matters on the left hand side.

03 November 2009

Share the good news...

We are pleased that so many of our Contributors feel that being a part of the Marram community represents great value for money. So...why don't you tell your workmates and colleagues about the fantastic healthcare benefits and affordable holiday home accommodation that Marram has to offer. They can check out our website, join online or phone our friendly Customer Service Team on 04 801 2920 for more information about Marram.

5 October 2009

Welcome to...

...our two newest House Volunteers.

Adrian in Paraparaumu and Bryan in Nelson. It's great to have you as part of our House Volunteer team.

1 October 2009

Spread the Word...!!!

You can't afford not to be a member of Marram! The affordable Holidays and Healthcare Benefits represent great value for money. So tell your friends about this best kept secret today. Search the benefits available, on this site. Any queries can be emailed to enquiries@marram.co.nz.

14 September 2009

DVD Presentation..

Marram has now hit the big show with a 'YouTube' presentation. You can now see a 4 minute DVD of what Marram has to offer and how it can benefit you!

To learn more of what Marram has to offer click on DVD presentation to view.

28 August 2009

Claims - Please remember..,

...to provide:

A deposit slip to confirm your bank account number;
A fully completed claim form;
Insurance remittance advice forms;
Confirmation of tooth number treated for Root Canals and surgical extraction of impacted or unerupted wisdom teeth;
Receipts showing full payment (we cannot reimburse on partially paid receipts).

Login to Marram Online to check your claim status

23 July 2009

Healthcare Benefits...

The Marram Community Trust provides affordable healthcare benefits to those contributors who would not otherwise be able to afford private health insurance. The basic healthcare provides generous rebates from a wide range of healthcare professionals. Click on Take care of your health (above) to obtain comprehensive information on Marram's basic healthcare coverage. Contributors also use Marram to top up their primary health insurance cover, which means it is possible to get 100% of their medical expenses reimbursed.

14 July 2009

Healthcare Claims.....

Here are a few Healthcare stats for the last quarter:

Number of claims paid - 5,345
Individual items paid for - 37,427
Average monthly amount paid - $304,225
Highest number of claims received on a single day - 176
Highest number of claims received in a week - 482

09 July 2009

Healthcare Information.!!

Healthcare Matters is a new section we have added to our website which contains helpful healthcare tips and advice. This is located by clicking the "Take care of your health" tab above and select Healthcare Matters on the left hand side. Happy Reading..

19 June 2009

Winter's Here..Flu Vaccinations!!

**You can claim for Flu Vaccinations administered after 1st March 2009.**

Claim 60% back for your Flu Vaccination on fully paid receipts.

02 June 2009

Healthcare News!!!

Last month 1622 healthcare claims were paid out to our contributors.

Reminders:

**Flu vaccinations after 01 March 2009 can be claimed ** (Not Tamiflu)

**When making a claim please check that the full bank account is supplied and the claim form has been signed and dated**

25 May 2009

New and Improved Marram Receives Positive Feedback

Our new site is proving popular with many contributors taking advantage of discounted holiday homes and providing us with great feedback. Here is just one of the many emails we have received since the release of our new, improved website:-

Hi Team, I Just want to comment and congratulate Marram on your new policy of offering Holiday promotions with reducing rentals. I have not been able to take advantage of any of the promotions as yet due to visting family etc. However, I fully intend to take advantage of new, up and coming promotions in the future. Being retired and able to take a week away during the non peak times, e.g school holidays, is great. I have also been a strong believer in trying to keep the occupancy rate up, and your promotions are a great way of doing just that. I would have been off to Akaroa next week like a shot but Marie my wife (also a member) is booked for a small knee op next week.. Never mind I'm sure something else will come up in the near future. Keep up the good work and professionalism that Marram is showing. Regards Happy contributor.

Remember Marram will continue to run holiday home promotions throughout the year so make sure you have Marram marked as one of your favourites to be in to receive our special offers as they come up.

7 May 2009

Makeover For Marram Online

Welcome to the new and improved marram.co.nz.

Marram has spruced things up, with a fresh new look, a range of new features and a major upgrade of the holiday home pricing.

One of the major features of our new site is the ability to offer seasonal pricing for all locations, lower pricing for some locations and discounts for selected last minute bookings.

This project marks a significant change in how we now offer holiday home bookings to you, our valued contributors.

Take time to explore our new site, download our holiday home and locations booklet and make sure you have Marram marked as one of your favourites to check and book our 'HOT DEALS!' on holiday homes.

16 April 2009

Lifetime Membership

Following a board meeting in February, the Board of Trustees agreed changes to the lifetime membership eligibility as follows:

From 11 February 2009, Marram Community Trust's Board of Trustees in its absolute discretion agree that to be considered for lifetime membership, an employee must have left employment with a member organisation and had five years service with member organisations, with the last two years having made continuous contributors to Marram. An exception is - if any employee has been dismissed, they are not eligible for lifetime status.

Marram has developed an information booklet for our lifetime members. This is being sent to our newly established lifetime members. If you have any questions on this please contact customer services.

Important Information - People who were contributing to Marram before 1998 and believe they are eligible for lifetime membership must contact customer services to have an Eligibility and Declaration of Employment form emailed or posted to them. This Declaration of Employment must be completed and sent back to Marram before lifetime membership can be granted.

April 2009

Marram's Reimbursement For Alternative Therapies Has Increased

Marram's reimbursement for alternative therapies consultation fees and treatment has increased from $10 per visit to $20 per visit – see Benefits page for more details. Receipts received from 17 February will be processed under the new rule.

17 February 2009

New Health Benefits

From 1 January 2009, women contributors, partners and dependants can claim for 60% of the costs of a thin prep smear test performed at general practitioner surgeries.
From 1 March 2009, Preventative Flu vaccination given at GP surgeries can be claimed for 60% of the costs.
Please note that Tamiflu and other elective vaccine drugs remain exempt.

29 January 2009

Travel Assistance Update

If you require treatment that is NOT available in your hometown, such as a specialist's appointment or a hospital admission you are eligible to claim for travel costs as outlined below:

expenses are paid at a flat rate of $30.00 per trip (return) whether private or public transport
expenses paid are applicable for distances of 100 kilometres (return) or more
confirmation of a medical appointment required
up to a maximum of $1250 per medical condition can be claimed.

For more information, contact the customer services team.

Welcome to Marram Online

Welcome to Marram Online. On this website you can now:
• change your personal details online
• book your holidays online
• check the progress of your claim

We welcome your feedback, so please let us know what you think. You can contact us on 04 801 2920 or click on enquiries@marram.co.nz

4 September 2008

Marram - A legacy of care