Marram - News

News

Index to News

Live event feed update

The live feed of events in our new Things to Do page for each Location is now functioning again. The event feed is now being taken from Eventfinder.co.nz. Read the Help on the Things to do page to find out about the limitations of this feed.

10 March 2010

3 for 2 deal...

...This deal is still on for holidays completed by 31 March 2010. Pay for 2 nights and stay for 3 in the same location! Receive your 3rd consecutive night free. How good is that?

8 March 2010

Autumn Outlook

The Autumn release of our Outlook magazine has arrived. Featuring our new powerful Attractions and Things To Do search facilities.

Click Autumn Outlook to view

03 March 2010

Original Receipts...

When making a Healthcare Claim please submit the Original receipt only. Any photocopies or receipts not detailing the correct information will be declined.

23 February 2010

Attractions have arrived..

When searching for your preferred holiday location, you will now be able to search by ATTRACTION. Each location has a "Things to do" tab which will provide information on popular Attractions, Activities and upcoming Events in the area.

Log In and Check it out Today. To find out more, click the 'View help about this page' link on the current vacancies screen.

19 February 2010

Fancy a Freebie?

Needing a short break? How about checking out our current promotion, pay for 2 nights accommodation and receive a 3rd night FREE!!!

To check out the availability and terms of this great offer, phone Customer Services on 04 801 2920 or email enquiries@marram.co.nz

16 February 2010

Booking Amendments...

Cancellation fees will be applied if you need to amend location or dates for your Holiday Home booking. There will be a 48 hour grace period for accidental incorrect bookings to be amended. Please double check all booking confirmation papers to make sure they are correct.

03 February 2010

Updating Personal Details..

If you have moved house, have a new phone number or changed email addresses. You can keep your personal details up to date by logging into Marram Online, selecting MY MARRAM, then edit where necessary. This will enable us to keep accurate membership details.

29 January 2010

Forgotten Passwords???

Have you registered for Marram Online and forgotten your password?? You can fix this by going to the Login page and click on "I've forgotten my password". Enter your registered email address and your password will be sent to you. If you have any further problems contact our Customer Service team for a password reset on 04 801 2920 or Email enquiries@marram.co.nz

26 January 2010

Healthcare claims...

Please remember to refer to the Checklist on the claim forms. For payment to be considered, we need:

A signed claim form
A bank account number
Dependants to be listed
Receipts no older than 12 months
Receipts showing full payment

This will greatly help prompt processing.

19 January 2010

Optical Benefit...

Change of vision is no longer required for claiming the Optical Benefit. If you have had an Optometrist Consultation or purchased new Frames/Lenses/Contacts you could be entitled to a $250 maximum reimbursement over a two year period. Visit the Healthcare Benefit page for more information.

11 January 2010

Holiday Booking Confirmation...

The Marram Office will be closed from 12 noon on 24 December and will re-open at 8 a.m. on 5 January 2010.

If you happen to lose or misplace your confirmation papers, you are now able to obtain the Lock Box number and House Volunteer's details while our office is closed. Please Login to Marram Online, Click MY MARRAM, then MY HOLIDAYS, and then click on your destination to see the details.

24 December 2009

Health Care Claims...

If you are wanting to make a claim and have it paid before Christmas, please ensure you send it to us as soon as possible. Any claims received after 21 December will be processed 10-15 working days after our return to office on 5 January 2010.

07 December 2009

Marram Closing Early.....

The Marram office will be closing at 11.00am on Friday the 4th of December due to staff training.

Holiday Home booking confirmation papers can be obtained by logging into your Marram Online profile and selecting MY MARRAM.

02 December 2009

Holiday Home Bookings...

When making a Holiday Home booking Online can all members please double check your dates that you are booking, before confirming and making payment. This will ensure that administration time and cancellation fees are kept to a minimum.

26 November 2009

Cancellation Fees....

have been reviewed and are effective immediately.

3 weeks or more - 20% 2 - 3 weeks - 30%
1 - 2 weeks - 40% Less than 1 week - 50%

The notice period given before the commencement date of your booking will determine the percentage deduction amount. No refund will apply after the commencement of your stay. For short stays and single night bookings the fee is the cost of the first night’s booking. For all other bookings the fee varies in accordance with the notice period as detailed.

19 November 2009

Bookings...

......are now open until 27 March 2010. If you would like to make a booking, Login to Marram Online.

Click:

Take a holiday
Current Vacancies
Enter your search details
Click Find

27 March 2010 to 17 April 2010 is a balloted period.

9 November 2009

Holidays on Sale...

Check out our Holiday Home promotions below or search our vacancies for a inexpensive holiday in some of New Zealand's top locations. These are for weekly rentals (Saturday to Saturday) that need be completed by 19th December. There are limited numbers, so be quick!

3 November 2009

House Keeping..

Forms can be downloaded from this site. Click Forms and Downloads at the bottom of this page.

FAQ's - Frequently Asked Questions contains valuable information that may answer your queries. Click the FAQ tab below.

Need Help booking a holiday? refer to the View help related to this page.

Have you checked out our Healthcare Matters? Log in and then click Take Care of Your Health, then click Healthcare Matters on the left hand side.

03 November 2009

NEED HELP?

Having difficulties making a booking?

Refer to the 'VIEW HELP RELATED TO THIS PAGE' which is located on the top right hand corner of your screen. You will be taken to another page which will give you comprehensive step by step instructions to help you.

21 October 2009

Congratulations to.....

....Antony Pettinger.

who is our winner of the $100 Christmas Hamper. Well done Antony! Enjoy your prize.

16 October 2009

Share the good news...

We are pleased that so many of our Contributors feel that being a part of the Marram community represents great value for money. So...why don't you tell your workmates and colleagues about the fantastic healthcare benefits and affordable holiday home accommodation that Marram has to offer. They can check out our website, join online or phone our friendly Customer Service Team on 04 801 2920 for more information about Marram.

5 October 2009

Welcome to...

...our two newest House Volunteers.

Adrian in Paraparaumu and Bryan in Nelson. It's great to have you as part of our House Volunteer team.

1 October 2009

Confirm your Christmas booking.

If you were successful in the Christmas ballot, please remember to confirm your booking by Tuesday 29 September at 4pm. After this time, any bookings that have not been confirmed will be released back into Current Vacancies for other Contributors to book. Please remember that we have a high demand for holiday homes over this period.

25 September 2009

The Christmas Ballot is complete and...

...email confirmations have been sent. If you were awarded a holiday home in the Christmas ballot, you will need to confirm your booking. If you pay for your booking before the confirmation date stated in the email, you will go into a draw to win a $100 Christmas gift basket. Good Luck!!

If you have not received notification from us, please check your bookings online or contact us - it may have gone astray.

22 September 2009

Daily and Weekly Bargains to be had...

We have reduced all remaining available homes up to 25 September to $30.00 per night. Weekly homes have been reduced to $100.00 per week (or less). This offer is available from today, for holidays that will be completed by Saturday 26 September.

Surcharge applies to Lifetime Status and Pet Friendlies. These bargains do not apply to existing bookings.

17 September 2009

Spread the Word...!!!

You can't afford not to be a member of Marram! The affordable Holidays and Healthcare Benefits represent great value for money. So tell your friends about this best kept secret today. Search the benefits available, on this site. Any queries can be emailed to enquiries@marram.co.nz.

14 September 2009

DVD Presentation..

Marram has now hit the big show with a 'YouTube' presentation. You can now see a 4 minute DVD of what Marram has to offer and how it can benefit you!

To learn more of what Marram has to offer click on DVD presentation to view.

28 August 2009

Mid-Week Breaks...

We have reduced all available homes to $30.00 per night from today until Friday 28th August 2009.

NOW THATS A BARGAIN!

To view these homes go to current vacancies and select required dates up to Friday the 28th August. Click on the home and day(s) that you want and book your discounted home. It's as easy as that!!

Please note surcharge still applies for lifetime members and pet friendly homes.

GET IN QUICK AS THESE WON'T LAST!

25 August 2009

Special Ballots...

Riversdale Beach currently has one Standard Short Stay unit included in the latest Christmas ballot. If you would like to include this home in your Christmas ballot, please complete a Ballot form which can be obtained from the FORMS AND DOWNLOADS tab on our webpage.

Our Pet Friendly homes are balloted manually and would require a completed ballot form to enter your required entries.

These homes are located in Maraetai Beach, Riversdale Beach, New Plymouth, Tokomaru Bay and Westport.

19 August 2009

Administration...

Please do not reply to system generated emails, as these mailboxes are not monitored. If you have any queries, please email Enquiries@marram.co.nz or phone our Customer Service Team on 04 801 2920.

Your healthcare claim can be checked by:

Logging in
Click on MY MARRAM
Select MY CLAIMS on the left hand panel.

12 August 2009

MoleMaps...

MoleMap is currently offering a $25 discount to all Marram members. Simply phone 0800 MOLEMAP or book online at www.molemap.co.nz and mention that you are a Marram member to receive this discount.

Offer valid until 30 September 2009.

**Remember Marram members also receive 75% reimbursement of molemap consultations.**

5 August 2009

Holiday Home Definitions.

Short Stay - selected homes available to be booked on a nightly basis. Can be booked 6 months prior to tenancy. Not in ballot.

Standard Short Stay - selected homes available to be booked on a nightly or weekly basis and pay no more than the weekly rate for any part week. Can be booked 6 months prior to tenancy. Not in ballot.

Weekly Homes - can be booked nightly if they are available within 14 days of your required occupancy. All weekly homes are balloted.

28 July 2009

Claims - Please remember..,

...to provide:

A deposit slip to confirm your bank account number;
A fully completed claim form;
Insurance remittance advice forms;
Confirmation of tooth number treated for Root Canals and surgical extraction of impacted or unerupted wisdom teeth;
Receipts showing full payment (we cannot reimburse on partially paid receipts).

Login to Marram Online to check your claim status

23 July 2009

Get Loaded Now!

New Zealand Post has a special offer for Marram members.

Loaded is a prepaid Visa card that you can top up and use to pay for goods and services in New Zealand, overseas and online. It's like a credit card without the debt and anyone over 13 can apply for a card.

With Loaded you can instantly take advantage of Marram's promotions available here on the website, make online bookings or pay instantly for your ballot allocations.

To find out more about the great benefits of a Loaded card, or to apply now, click here.

21 July 2009

Healthcare Benefits...

The Marram Community Trust provides affordable healthcare benefits to those contributors who would not otherwise be able to afford private health insurance. The basic healthcare provides generous rebates from a wide range of healthcare professionals. Click on Take care of your health (above) to obtain comprehensive information on Marram's basic healthcare coverage. Contributors also use Marram to top up their primary health insurance cover, which means it is possible to get 100% of their medical expenses reimbursed.

14 July 2009

Healthcare Claims.....

Here are a few Healthcare stats for the last quarter:

Number of claims paid - 5,345
Individual items paid for - 37,427
Average monthly amount paid - $304,225
Highest number of claims received on a single day - 176
Highest number of claims received in a week - 482

09 July 2009

Martinborough..!!

Two sections have been purchased in the lovely township of Martinborough. Foundations have been laid in preparation for building to commence. We hope that these homes will be ready for Toast Martinborough in November. We will have more information about Martinborough in our Spring Outlook.

07 July 2009

Healthcare Information.!!

Healthcare Matters is a new section we have added to our website which contains helpful healthcare tips and advice. This is located by clicking the "Take care of your health" tab above and select Healthcare Matters on the left hand side. Happy Reading..

19 June 2009

Want a skiing holiday??

Missed out on Ohakune? How about checking out availability in Turangi and Taupo for Whakapapa skiing.

Alexandra, Cromwell or Queenstown East for Coronet Peak or The Remarkables.

16 June 2009

For your information...

** Ohakune No2 statistics **

45 bookings were made on opening day.
First booking was completed within 41 seconds.
16 bookings were completed by 3.05pm.
80% of availability was booked by 3.17pm.
80% of bookings were made by members online.

12 June 2009

Ski Season kicks off !!!

*** With a second home purchased in Ohakune. Bookings open on 11th June @ 3pm. Bookings will be popular!! Phone Customer Services on 04 801 2920 or book Online for your Alpine Adventure. ***

9 June 2009

Pet Friendlies go South!

Due to contributor demand we have placed a Pet Friendly home in the South Island. Westport No. 1 is a Pet Friendly home from 20 June 2009. Book a holiday in Westport and take your beloved pet with you for that Winter Holiday!

5 June 2009

Winter's Here..Flu Vaccinations!!

**You can claim for Flu Vaccinations administered after 1st March 2009.**

Claim 60% back for your Flu Vaccination on fully paid receipts.

02 June 2009

Healthcare News!!!

Last month 1622 healthcare claims were paid out to our contributors.

Reminders:

**Flu vaccinations after 01 March 2009 can be claimed ** (Not Tamiflu)

**When making a claim please check that the full bank account is supplied and the claim form has been signed and dated**

25 May 2009

Ohakune!!

Bookings opened for this home at 3pm on the 21st May 2009 and were snapped up in a matter of minutes.

There are still a few nights available. Log in to check out the dates.

25 May 2009

Bring on the Snow!!

For the first time in the history of Marram, we have a new holiday home located in Ohakune. This is a welcome addition for all of our skiers and snow boarders in the Winter and mountain bikers, trampers and walkers in the warmer weather.

This home offers

**3 bedrooms, **2 bathrooms, **2 living areas, ** dishwasher

**drying room, **Heatpump, ** views of glorious Mt Ruapehu

**And...can sleep up to 10 people at an affordable holiday rate.

WELCOME TO OHAKUNE

Accommodation bookings NOW available!

21 May 2009

New and Improved Marram Receives Positive Feedback

Our new site is proving popular with many contributors taking advantage of discounted holiday homes and providing us with great feedback. Here is just one of the many emails we have received since the release of our new, improved website:-

Hi Team, I Just want to comment and congratulate Marram on your new policy of offering Holiday promotions with reducing rentals. I have not been able to take advantage of any of the promotions as yet due to visting family etc. However, I fully intend to take advantage of new, up and coming promotions in the future. Being retired and able to take a week away during the non peak times, e.g school holidays, is great. I have also been a strong believer in trying to keep the occupancy rate up, and your promotions are a great way of doing just that. I would have been off to Akaroa next week like a shot but Marie my wife (also a member) is booked for a small knee op next week.. Never mind I'm sure something else will come up in the near future. Keep up the good work and professionalism that Marram is showing. Regards Happy contributor.

Remember Marram will continue to run holiday home promotions throughout the year so make sure you have Marram marked as one of your favourites to be in to receive our special offers as they come up.

7 May 2009

Makeover For Marram Online

Welcome to the new and improved marram.co.nz.

Marram has spruced things up, with a fresh new look, a range of new features and a major upgrade of the holiday home pricing.

One of the major features of our new site is the ability to offer seasonal pricing for all locations, lower pricing for some locations and discounts for selected last minute bookings.

This project marks a significant change in how we now offer holiday home bookings to you, our valued contributors.

Take time to explore our new site, download our holiday home and locations booklet and make sure you have Marram marked as one of your favourites to check and book our 'HOT DEALS!' on holiday homes.

16 April 2009

Lifetime Membership

Following a board meeting in February, the Board of Trustees agreed changes to the lifetime membership eligibility as follows:

From 11 February 2009, Marram Community Trust's Board of Trustees in its absolute discretion agree that to be considered for lifetime membership, an employee must have left employment with a member organisation and had five years service with member organisations, with the last two years having made continuous contributors to Marram. An exception is - if any employee has been dismissed, they are not eligible for lifetime status.

Marram has developed an information booklet for our lifetime members. This is being sent to our newly established lifetime members. If you have any questions on this please contact customer services.

Important Information - People who were contributing to Marram before 1998 and believe they are eligible for lifetime membership must contact customer services to have an Eligibility and Declaration of Employment form emailed or posted to them. This Declaration of Employment must be completed and sent back to Marram before lifetime membership can be granted.

April 2009

Holiday Home Survey Winner

Congratulations to Cynthia Peak, from New Zealand Post Palmerston North, our holiday home survey winner. Cynthia has won a free week's booking at any one of our holiday homes.

31 March 2009

Marram Online Reaches 10,000!

Congratulations to Andrew McNaughton, from Telecom, who was the 10,000th person to register with Marram Online.

2 March 2009

Marram's Reimbursement For Alternative Therapies Has Increased

Marram's reimbursement for alternative therapies consultation fees and treatment has increased from $10 per visit to $20 per visit – see Benefits page for more details. Receipts received from 17 February will be processed under the new rule.

17 February 2009

New Health Benefits

From 1 January 2009, women contributors, partners and dependants can claim for 60% of the costs of a thin prep smear test performed at general practitioner surgeries.
From 1 March 2009, Preventative Flu vaccination given at GP surgeries can be claimed for 60% of the costs.
Please note that Tamiflu and other elective vaccine drugs remain exempt.

29 January 2009

Travel Assistance Update

If you require treatment that is NOT available in your hometown, such as a specialist's appointment or a hospital admission you are eligible to claim for travel costs as outlined below:

expenses are paid at a flat rate of $30.00 per trip (return) whether private or public transport
expenses paid are applicable for distances of 100 kilometres (return) or more
confirmation of a medical appointment required
up to a maximum of $1250 per medical condition can be claimed.

For more information, contact the customer services team.

Optical Assistance

The optical assistance benefit has recently been reviewed. 100% is paid up to a maximum of $250 within a two year period - whether or not a change of vision has occurred; for example a pair of glasses or contact lenses. The customer services team wil be able to answer any questions you may have. Please note special terms and conditions may apply.

29 September 2008

Welcome to Marram Online

Welcome to Marram Online. On this website you can now:
• change your personal details online
• book your holidays online
• check the progress of your claim

We welcome your feedback, so please let us know what you think. You can contact us on 04 801 2920 or click on enquiries@marram.co.nz

4 September 2008

Marram - A legacy of care