Privacy Policy

Privacy is important. It’s important to us and we’re sure your privacy is important to you too. You don’t want your personal details made available to other people and you certainly don’t want anyone else knowing your financial information.

We make sure we collect and retain your details responsibly.


We collect your details responsibly

When we collect information from you, we will tell you what we intend to use it for. It’s usually to help us manage your file and provide you with the quality of service and products that you expect.

We will only request information that is relevant. We don’t collect any details that identify you unless you fill in an online application, questionnaire or email. We do collect non-personal data about visitors to our website. This helps us measure how many people visit the site, and identify ways to improve.

Any personal information you supply to Marram Community Trust via this website will be treated in accordance with the Privacy Act 1993, the Unsolicited Electronic Messages Act 2007, the Health Information Privacy Code 1994 and Telecommunications Information Privacy Code 2003.

The Unsolicited Electronic Messages Act 2007 stipulates that information about the services offered in an employment related benefit plan (such as those offered by Marram Community Trust) that the recipient is involved in does not constitute a commercial message.


We keep your details responsibly

We strive to keep details that are accurate and up to date. Our procedures ensure that we will correct any inaccurate or incomplete information as quickly as possible.


Our employees cannot easily access your details

Our procedures and security controls limit employee access to Contributors’ information. The only employees who can see your details do so for business reasons, such as delivering you with products and services you have requested. Everyone who works for us knows just how important it is to maintain confidentiality at all times.


We have appropriate security in place

Our up-to-the-minute security standards and procedures prevents unauthorised access to your details.


We limit disclosure of your details to third parties

We occasionally use other companies to provide limited services on our behalf, such as handling the processing and delivery of mail and email, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services.

We will only ever disclose your details or information about your transactions to these companies if:   

  • It is necessary for the completion of transactions       
  • You have given your consent       
  • It is otherwise required or permitted by law

In particular, you are entitled to require us, by giving notice in writing, to stop contacting you or giving your details to others for direct marketing purposes.


We require others to maintain confidentiality

If we disclose your details to an organisation connected to Marram Community Trust, we will ask them to uphold our privacy principles, so that total confidentiality is guaranteed.


This site contains cookies. (What are cookies?)

Cookies are pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. Cookies can make the Internet more useful by storing information about your preferences on particular sites and enabling website owners to provide more useful features to their users.

Cookies contain no name or address information, or any information that will enable anyone to contact you via telephone, email or any other means.

Most web browsers are initially set to accept cookies but if you prefer, you can set your browser to refuse to accept cookies or inform you when they are set. However, given that we may sometimes use cookies, you may not be able to take full advantage of our website if you disable them.

Our web pages use tracking technology to enable us to count the number of users who visit certain pages on our website. We do not use tracking data to access your personal information and it is simply a tool we use to analyse which web pages Contributors view most often, in an aggregated manner. If you prefer us not to collect any such information, simply set your browser to disable cookies.


Changes to This Privacy Statement

We will occasionally update our Privacy Policy to reflect changes in our services and Contributor feedback. If there are material changes to the policy or how Marram Community Trust will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Marram Community Trust is protecting your information.