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Alert Levels and what they mean for your Marram bookings

As New Zealand changes COVID Alert Levels, here's what's happening with the holiday homes. For peace of mind, Marram's offering 100% refund on your holiday for COVID-19 related cancellations.


Alert Levels 1 and 2

The Marram homes will be open for bookings as per usual.

A full clean will be done between each booking.

You can apply for a refund if your event is cancelled under Alert Level 2 e.g. a concert is cancelled.


Alert Levels 3 and 4

The Marram homes in any region under Alert Levels 3 or 4 will be closed except for emergency accommodation and use by essential service workers. However, homes can still be booked 12 months in advance.


If you were planning to use a Marram home in, transit through to depart from a region in Alert Level 4 or 3 to get to a Marram home. you can secure a full refund for your booking by contacting the Marram support team on 04 801 2920.